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  • Nokia Smartphones Get Nuance Voice Recognition

    Nokia Smartphones Get Nuance Voice Recognition

    Nuance has launched their TALKS&ZOOMS 4.0 assistive software for Series 60 smartphones. The app converts any displayed text on a handset into intelligible speech and magnified content for blind or visually impaired mobile consumers.

    The new version features a revamped text-to-speech (TTS) audio system that works with adding or searching for contacts, finding notes, calendar appointment updates, managing multiple calls, and muting and holding calls. It supports caller ID, text messaging, help files, Web browsing, and even Microsoft Office document editing in Quickword (which is bundled with many of Nokia's newest models).

    The app can be licensed to a specific GSM SIM card, so users can take it from one phone to another. A companion app called DAISY2Go Audio Book Player lets users "read" content like audio books, but also offers embedded navigation, enhanced content, and additional sync options. TALKS&ZOOMS 4.0 works in over 20 languages on Series 60 second and third edition phones; for more information, visit www.nuance.com/talks.

    Back in March, Nuance unveiled TALKS for Verizon Wireless, a simpler version of the service that worked on the Motorola Q9c.

    This post originally appeared on AppScout. via pcmag

  • "7 tips for success" at the Shop.org Annual Summit Online Retail Boot Camp

    "7 tips for success" at the Shop.org Annual Summit Online Retail Boot Camp

    On Day One of the Annual Summit, Shop.org will host the Online Retail Boot Camp. This daylong event, held in conjunction with the summit, will feature industry experts, each providing seven important steps in the most important e-commerce topics, such as search, e-mail, social networking, analytics and merchandising for conversion. Boot Camp is great for those new to e-commerce, teams supporting the efforts of e-commerce and those wanting a refresher course in these practices. Learn more.
  • Top 50 U.S. Web Properties for May 2009

    Top 50 U.S. Web Properties for May 2009

    --Mother's Day and Graduation Provide Boosts to Flowers, Gifts and Greetings Sites in May --Coupon Sites Surge as Americans Continue to Shop for Bargains Online

    RESTON, Va., June 23, 2009 /PRNewswire-FirstCall via COMTEX/ -- comScore, Inc. /quotes/comstock/15*!scor/quotes/nls/scor (SCOR 12.16, +0.05, +0.41%) , a leader in measuring the digital world, today released its monthly analysis of U.S. consumer activity at the top online properties for May 2009 based on data from the comScore Media Metrix service. May saw online visitation surge at gift- related sites as Mother's Day and other seasonal events prompted many to search for gifts online. Coupon sites also witnessed strong growth as bargain-hunting remained a top priority for many Americans.

    "Mother's Day, along with high school and university graduations and the beginning of wedding season, make May a traditionally strong time of year for flowers, gifts and greetings sites," commented Jack Flanagan, executive vice president of comScore Media Metrix. "Coinciding with gains to these sites in May we also saw a sharp increase in the number of visitors to online coupon sites this year. As rising summer gas prices put the squeeze on Americans' overall purchasing power, online coupon sites have become an attractive resource for reducing retail costs during this gift-giving season."

    Mother's Day Boosts Gift Sites in May

    With May 10 marking Mother's Day in 2009, the Flowers/Gifts/Greetings category climbed 16 percent to nearly 36 million visitors as Americans searched for gifts for mom. American Greetings Property led the category with 12.4 million visitors, followed by ProFlowers.com with 5.6 million visitors (up 255 percent versus the previous month) and FTD.com with 4.1 million visitors (up 123 percent).

    The Jewelry/Luxury Goods/Accessories category also experienced double-digit growth, increasing 13 percent to nearly 18 million visitors during the month. Swarovski Crystal's site, Swarovski.com, led the category with 2.4 million visitors, an increase of 125 percent versus April. Other sites in the category experiencing gains included Kay Jewelers (up 47 percent to 973,000 visitors) and Tiffany & Co. (up 15 percent to 812,000 visitors).

    Coupon Category Grabs Top-Gaining Spot

    With gas prices climbing and consumer discretionary income declining, millions of Americans turned to online coupon sites in May for better deals on their retail purchases. The Coupon category posted a particularly strong month, surging 19 percent to 34.7 million visitors to lead as the top-gaining category in May. Coupons Inc., which includes Coupons.com, captured the #1 position with more than 15 million visitors, a gain of 85 percent from the previous month. Eversave.com ranked second with 3.8 million visitors, followed by RetailMeNot.com with 3.5 million visitors.

    Americans "Say Cheese" in May

    Photo sites witnessed strong growth in May as visitors flocked to sites to post, view and order photos from such seasonal events as graduations and weddings. More than 90 million Americans, slightly less than half of the total U.S. online population, visited a photo site in May, marking a 10-percent gain versus the prior month. Facebook.com Photos led the category with 34.6 million visitors (up 5 percent), followed by Photobucket.com LLC with 28.1 million visitors (up 13 percent) and Flickr.com with 24.4 million visitors (up 11 percent).

    Top 50 Properties

    Google Sites continued to lead as the most visited property in May with 157 million visitors, followed by Yahoo! Sites with 151.3 million visitors and Microsoft Sites with 125.9 million visitors. Wal-Mart moved up 3 spots to #20 with 33.7 million visitors, while JPMorgan Chase Property jumped 7 spots to #38 with 21.4 million visitors.

    Top 50 Ad Focus Ranking

    Platform-A led the May Ad Focus ranking, reaching 91 percent of the 193.8 million Americans online. Yahoo! Network ranked second, reaching 87 percent, while Google Ad Network ranked third with an 85 percent reach. Yahoo! Sites and Google both climbed one spot grabbing the #6 and #7 positions, respectively.

    Table 1

    comScore Top 10 Gaining Properties by Percentage Change in Unique
    Visitors* (U.S.)
    May 2009 vs. April 2009
    Total U.S. - Home, Work and University Locations
    Source: comScore Media Metrix

    Total Unique Visitors (000)

    Rank by
    Apr-09 May-09 % Change Visitors

    Total Internet : Total Audience 192,875 193,825 0 N/A
    PROFLOWERS.COM 1,575 5,590 255 221
    OPRAH.COM 4,420 12,118 174 88
    Yum! Brands Inc. 5,458 14,741 170 68
    BuddyTV 3,108 6,539 110 183
    Coupons, Inc. 8,167 15,084 85 64
    Jango Music Network 6,922 11,359 64 96
    Sony Online 12,998 19,121 47 50
    GiantRealm 3,916 5,618 43 219
    Kraft Foods 5,441 6,959 28 165
    Meredith Women's Network 8,438 10,698 27 101

    *Ranking based on the top 250 properties in May 2009.

    Table 2

    comScore Top 10 Gaining Site Categories by Percentage Change in Unique
    Visitors (U.S.)
    May 2009 vs. April 2009
    Total U.S. - Home, Work and University Locations
    Source: comScore Media Metrix

    Total Unique Visitors (000)

    Apr-09 May-09 Change

    Total Internet : Total Audience 192,875 193,825 0
    Services - Coupons 29,179 34,723 19
    Community - Gay/Lesbian 2,902 3,427 18
    Retail - Flowers/Gifts/Greetings 31,019 35,903 16
    Retail - Jewelry/Luxury
    Goods/Accessories 15,766 17,858 13
    Services - Photos 83,041 90,972 10
    News/Information - Politics 10,630 11,642 10
    Retail - Food 16,568 18,046 9
    Community - Teens 24,142 26,236 9
    Entertainment - Humor 24,115 26,000 8
    Community - Home 29,857 31,893 7

        Table 3

    comScore Top 50 Properties (U.S.)
    May 2009
    Total U.S. - Home, Work and University Locations
    Unique Visitors (000)
    Source: comScore Media Metrix

    Rank Property (000)

    Total Internet : Total Audience 193,825
    1 Google Sites 157,011
    2 Yahoo! Sites 151,262
    3 Microsoft Sites 125,884
    4 AOL LLC 106,968
    5 Fox Interactive Media 87,114
    6 Ask Network 74,142
    7 eBay 72,487
    8 FACEBOOK.COM 70,278
    9 Wikimedia Foundation
    Sites 64,739
    10 Amazon Sites 63,725
    11 Glam Media 55,821
    12 Apple Inc. 54,658
    13 CBS Interactive 51,164
    14 Turner Network 49,178
    15 Viacom Digital 47,694
    16 New York Times Digital 47,279
    17 craigslist, inc. 46,089
    18 Weather Channel, The 40,634
    19 Adobe Sites 34,801
    20 Wal-Mart 33,667
    21 Verizon Communications
    Corporation 32,340
    22 Comcast Corporation 32,314
    23 AT&T Interactive
    Network 31,836
    24 Demand Media 30,034
    25 Answers.com Sites 29,871
    26 Photobucket.com LLC 28,067
    27 Superpages.com Network 27,914
    28 WordPress 27,893
    29 Target Corporation 27,431
    30 Bank of America 26,382
    31 Disney Online 25,966
    32 Gorilla Nation 24,717
    33 Expedia Inc 24,199
    34 Everyday Health 23,524
    35 AT&T, Inc. 22,556
    36 United Online, Inc 22,528
    37 iVillage.com: The
    Womens Network 22,305
    38 JPMorgan Chase Property 21,392
    39 NetShelter Technology Media 20,850
    40 Weatherbug Property 20,635
    41 The Mozilla Organization 20,610
    42 Break Media 20,536
    43 Gannett Sites 20,520
    44 ESPN 20,513
    45 CareerBuilder LLC 20,455
    46 WebMD Health 20,422
    47 Wells Fargo 19,431
    48 Real.com Network 19,381
    49 Time Warner -
    Excluding AOL 19,329
    50 Sony Online 19,121

    Table 4

    comScore Ad Focus Ranking (U.S.)
    May 2009
    Total U.S. - Home, Work and University Locations
    Unique Visitors (000)
    Source: comScore Media Metrix

    Visitors %
    Rank Property (000) Reach

    Total Internet : Total Audience 193,825 100.0
    1 Platform-A** 176,886 91%
    2 Yahoo! Network** 169,243 87%
    3 Google Ad Network** 163,962 85%
    4 ValueClick Networks** 163,529 84%
    5 Specific Media** 159,216 82%
    6 Yahoo! Sites 151,262 78%
    7 Google 150,355 78%
    8 FOX Audience Network** 148,475 77%
    9 24/7 Real Media** 146,713 76%
    10 Microsoft Media Network US** 144,765 75%
    11 Tremor Media - Potential
    Reach 143,414 74%
    12 Traffic Marketplace** 139,854 72%
    13 Tribal Fusion** 138,108 71%
    14 Casale Media - MediaNet** 135,716 70%
    15 Turn, Inc** 134,888 70%
    16 interCLICK** 134,378 69%
    17 YuMe Video Network -
    Potential Reach 134,241 69%
    18 Adconion Media
    Group** 130,777 67%
    19 Collective Network by
    Collective Media** 128,765 66%
    20 CPX Interactive** 126,032 65%
    21 Platform-A Video
    Network - Potential
    Reach 125,055 65%
    22 AudienceScience (formerly
    Revenue Science)** 122,566 63%
    23 ADSDAQ by ContextWeb** 122,467 63%
    24 Burst Media** 117,033 60%
    25 Digital Broadcasting
    Group (DBG) - Potential
    Reach 112,436 58%
    26 MSN-Windows Live 110,291 57%
    27 AOL Media Network 106,965 55%
    28 BrightRoll Video Network -
    Potential Reach 100,579 52%
    29 AdBrite** 94,719 49%
    30 YOUTUBE.COM 88,880 46%
    31 Undertone Networks** 87,648 45%
    32 Pulse 360** 82,452 43%
    33 Vibrant Media** 80,144 41%
    34 Adify** 79,288 41%
    35 Centro - Potential Reach 74,479 38%
    36 Ask Network 74,142 38%
    37 Kontera** 73,814 38%
    38 NNN Total Newspapers: U.S. 73,395 38%
    39 Monster Career Ad
    Network (CAN)** 72,092 37%
    40 FACEBOOK.COM 70,278 36%
    41 MYSPACE.COM* 70,237 36%
    42 ITN Digital - Potential Reach 67,709 35%
    43 MSN.COM Home Page 60,207 31%
    44 IAC Ad Solutions 59,303 31%
    45 TattoMedia** 58,521 30%
    46 Glam Media 55,821 29%
    47 EBAY.COM 55,606 29%
    48 AMAZON.COM 52,991 27%
    49 NNN Top 25 50,284 26%
    50 Business.com Network 49,435 26%

    Reach % denotes the percentage of the total Internet population that
    viewed a particular entity at least once in May. For instance, Yahoo!
    Sites was seen by 78 percent of the nearly 194 million Internet users in

    * Entity has assigned some portion of traffic to other syndicated
    ** Denotes an advertising network.

    About comScore Media Metrix

    comScore Media Metrix provides industry-leading Internet audience measurement services that report details of online media usage, visitor demographics and online buying power for the home, work and university audiences across local U.S. markets and across the globe. comScore Media Metrix reports are used by financial analysts, advertising agencies, publishers and marketers. comScore Media Metrix syndicated ratings are based on industry-sanctioned sampling methodologies.

    About comScore

    comScore, Inc. /quotes/comstock/15*!scor/quotes/nls/scor (SCOR 12.16, +0.05, +0.41%) is a global leader in measuring the digital world and preferred source of digital marketing intelligence. For more information, please visit www.comscore.com/companyinfo.

        Follow Us on Twitter

    SOURCE comScore, Inc.

    via marketwatch

  • Commission Junction Gains Market Share among Third-Party Affiliate Marketing Providers in Internet Retailer Top 500

    Commission Junction Gains Market Share among Third-Party Affiliate Marketing Providers in Internet Retailer Top 500

    SANTA BARBARA, CA, June 15, 2009 -- Commission Junction, a division of ValueClick, Inc. (Nasdaq: VCLK) and the leading global provider of affiliate marketing solutions, announced today that for the fourth consecutive year it is the affiliate marketing provider of choice for America's largest retail Web sites

    . Among the retailers listed in The 2009 Internet Retailer Top 500 Guide, 62 percent of those who work with third-party affiliate marketing partners choose Commission Junction – more than all other affiliate marketing providers combined. Commission Junction's 62 percent market share reflects a steady growth trend since last year, when it claimed 53 percent of the Internet Retailer Top 500 market share.

    "We provide so many of the top brands in the Internet Retailer Top 500 with best-in-class affiliate marketing solutions that deliver cost-effective incremental revenue because of our mix of technology and expertise," said Kerri Pollard, General Manager of Commission Junction. "The cost-per-acquisition model of affiliate marketing in which retailers pay only for confirmed sales is particularly attractive for merchants looking for guaranteed return on investment."

    Commission Junction has had proven success in driving affiliate channel revenue for many of the vertical industries represented in the Internet Retailer Top 500, including office supplies, one of the top three growth categories last year and an industry that saw 114 percent year-over-year growth in online sales. In contrast, the 47 percent of the Top 500 retailers in the office supplies category who chose Commission Junction as their affiliate marketing provider achieved 136 percent year-over-year growth in online sales last year while the rest of the category experienced a decline in sales.

    Of the ten largest online retailers with third-party affiliate marketing programs, Staples, Dell, Apple, Sears, Newegg and Best Buy partner with Commission Junction.

    Source: Commission Junction

  • Stolenspace Summer party

    Stolenspace Summer party

    D*face at Work
  • Flickr


    This is a test post from flickr, a fancy photo sharing thing.
  • Affiliate Convention 2009 WebmasterRadio.FM Announces Live Programming and Exclusive Coverage

    Affiliate Convention 2009 WebmasterRadio.FM Announces Live Programming and Exclusive Coverage

    Download this press release as an Adobe PDF document.

    With a team of roving reporters, keynote and panel podcast coverage and live shows airing directly from the tradeshow floor, WebmasterRadio.FM's exclusive coverage of Affiliate Convention will offer a bird's eye view of this inaugural conference.

    Fort Lauderdale, FL (PRWEB) June 20, 2009 -- WebmasterRadio.FM, the premier free, 24/7 Internet business radio network focused on the B2B marketplace and the official radio network of the Affiliate Convention conference series, announces exclusive coverage from the Affiliate Convention 2009 in Denver, Colorado.

    News Image
    "One of the goals of this conference series is to provide attendees information from our speakers through multiple interactive platforms, "said WebmasterRadio.FM and Affiliate Convention co-founder Daron Babin said. "This results in attendees getting the information they want in real-time."
    WebmasterRadio.FM is the official radio network of the Affiliate Convention conference series, one of the largest trade shows and conferences for the affiliate marketing industry.

    All WebmasterRadio.FM programs are available in podcast format through all major podcast portals, and in archived format on-demand inside our Affiliate Convention Channel.

    WebmasterRadio.FM's exclusive coverage will feature Live streaming of the following events:

    • Keynote addresses featuring Kris Jones on Thursday June 18th at 9am Mountain Time, and Peter Bordes on Friday June 19th at 9am Mountain Time. Live streaming is presented by Clickbooth.com.
    • Live roving reporter interviews with speakers, attendees and exhibitors from the convention floor presented by RevenueWire.com.

    WebmasterRadio.FM's presence will also be present at one of the premier networking events of the conference. WebmasterRadio.FM is proud to announce that they will be hosting their annual "AffiliateBash" for Affiliate Convention attendees at the Lure Lounge in Denver, Colorado on Thursday June 18th at 9pm Mountain Time. Themed "Rocky Mountain High ROI", AffiliateBash will feature great food, live music in a upscale nightclub setting in Denver's bustling nighttime district. WebmasterRadio.FM's AffiliateBash is presented by Indigo, Yahoo!, Unique Leads, Healthy Payout and DM Confidential.

    About WebmasterRadio.FM WebmasterRadio.FM lifts the "veiled curtain" of the Internet, bringing the business community together through an interactive radio network. Its listeners are a global group, comprised of everyone from corporate executives and decision makers to small and mid-sized businesses and individual entrepreneurs. WebmasterRadio.FM's stellar line-up of radio programming includes "CoverStory" with Jiyan Wei of PRWeb, WebmasterRadio.FM's official newswire; Fired Up! with Gordon Rudow of Bonfire Communications; "SEM Synergy" with Search Engine Marketing Industry Leader Bruce Clay and more. To tune into WebmasterRadio.FM's live content or check out the show lineup, please visit www.WebmasterRadio.FM.

    Media Contact:
    Brandy Shapiro-Babin

    About Affiliate Convention:
    The Affiliate Convention is one of the largest trade shows and conferences for the affiliate marketing industry. It is an advanced event that covers some of the most up to date forms of marketing and technologies for successful website promotion.

    For more information, please visit the website Affiliate Convention or contact:
    Ticonderoga Ventures, Inc.
    Tel: USA +1 (212) 722-1744 ext 79
    Fax: USA +1 (208) 728-6456


    Trackback URL: http://www.prweb.com/pingpr.php/SW5zZS1aZXRhLUhvcnItQ3Jhcy1JbnNlLUNvdXAtWmVybw==

    See the original story at: http://www.prweb.com/releases/2009/06/prweb2550694.htm
    via: emediawire
  • No. 4 in NW100 | Amazon.com reveals its technology prowess

    No. 4 in NW100 | Amazon.com reveals its technology prowess

    Amazon.com started off 15 years ago (has it been that long?) with the goal of being "Earth's biggest bookstore." Now that it sells way more than books -- HDTVs, patio furniture, cereal and more -- Amazon looks more like the Wal-Mart of cyberspace.

    But the Seattle company has always been as much technology developer as retailer, even though it's worked hard to keep the gears and flywheels of its Web sites invisible to consumers. As books, music and other media increasingly shift from the physical to the virtual world, Amazon's tech DNA has been expressed more and more.

    The most obvious way, of course, has been the Kindle e-reader. No one knows precisely how many Kindles Amazon has sold or how much it has made on them -- the company isn't saying, and Wall Street estimates are all over the map. But the gizmos, and the 275,000 titles available for them, have made it clear that Amazon will fight to hold onto its dominance of the online book world.

    "They certainly wouldn't let someone come in and take that market from them the way Apple did with music," said Colin Sebastian, an analyst with Lazard Capital Markets in San Francisco.

    The same determination -- to be a big player in the media marketplace whether or not the media in question are actual physical objects -- shows up in other recent Amazon moves:

    • The introduction of the Kindle DX, a larger e-reader intended for newspapers, magazines and textbooks.

    • The purchase last year of online used-book site Abebooks.com; audiobook company Audible, video-game maker Reflexive Entertainment; Shelfari, a book-oriented social-networking site; and even Fabric.com, which sells sewing supplies online.

    • The testing of an on-demand video service.

    So far Amazon has proved to be remarkably recession-resistant. Sales in the quarter ended March 31 were up 18 percent, to $4.89 billion, and Amazon booked a $177 million profit.

    "People tend to flock to the brands they trust, and Amazon definitely has one of the best brands on the Internet," Sebastian said.

    But challenges, actual and potential, abound: eBay's efforts to regain its place as the Internet's premier retail destination; established retailers' continued expansion online; and the determination of several states to collect sales taxes on Amazon purchases.

    Copyright © 2009 The Seattle Times Company

  • Ultimate retail guide available now

    Ultimate retail guide available now

    Ultimate retail guide available now

    Published every Monday, MCV’s guide includes charts, data and the weekly release schedule

    MCV has today released the latest edition of Retail Biz, our weekly guide specifically for retailers and publishers.

    Published every Monday, the six-page supplement will be available both as a PDF to download or online at Issuu.com.

    Click here to download a PDF of MCV's Retail Biz.

    Alternatively, click here see it in your browser at Issuu.com.

    Retail Biz includes today's charts, including the All Formats Top 40, plus individual format charts for Wii, DS, 360, PC, PC budget, PS3, PS2 and PSP.

    It also features a digest of retail news, the indie charts, price check data and retail deals – all the great data that can be found in this Friday’s MCV.

    We've also included the release schedule for this week, next week and beyond - just in case you need to get any last minute orders in for the hottest releases.

    More exclusive data will be added to Retail Biz over the coming weeks and months - if there's something you'd like to see in there, contact the Editor-in-Chief. via mcv

  • FitBase, eCommerce market online knowledge base

    FitBase, eCommerce market online knowledge base

    FitForCommerce unveils FitBase, the first eCommerce market online knowledge base, powered in part by the e-tailing group's extensive research findings, helping multichannel retailers leverage best practices and find best-fit solution providers.

    Short Hills, NJ (PRWEB) June 15, 2009 -- FitForCommerce today announced the availability of FitBaseTM, the go-to resource for the eCommerce market. FitForCommerce also announced its partnership with the e-tailing group, inc., the leading shopper-centric multichannel retail consulting firm. Leveraging the e-tailing group's extensive research findings and its 15-year track record, FitForCommerce has developed FitBase, the most comprehensive knowledge base created for and by the eCommerce community. With access to thousands of best practices, feature evaluations, expert know-how, and solution provider insights, online and multichannel retailers now have the online tool they need to make informed decisions and stay competitive. FitBase content is specific, actionable, and organized to help retailers get the in-depth info they need - saving time and effort.

    "Doing your homework has never been more important," said Lauren Freedman, president of the e-tailing group. "We've partnered with FitForCommerce sharing industry best practices, category-centric benchmarks, and propietary survey data to ensure merchants have the know-how they need to compete across channels."

    Doing your homework has never been more important
    FitBase is the most comprehensive knowledge base on eCommerce best practices, feature assessments, and providers - plus access to a community of experts! Why go anywhere else? It's a no-brainer!
    Modules included in the first release of FitBase include:

    Featurepedia: information and advice about eCommerce features

    • 300+ features , functions, and topics
    • 1000s of best practices, visual examples, benchmarking data, and actionable advice
    • Expert and peer opinions and articles
    • e-tailing group raw survey results by feature

    Provider Directory: browse the universe of eCommerce providers

    • Comprehensive listing of eCommerce provider companies and their solutions
    • Detailed provider and solution capabilities, proof points, and pricing
    • Browse by 50 categories

    Solution Finder: a time-saving tool to create a "short list" of providers

    • Use key filters to narrow the field
    • Over 100 data points for each solution
    • Comparative data including capabilities and pricing

    Community: learn from and contribute to a community of your eCommerce peers

    • Interactive forums and blogs
    • Ask an expert and ask a peer
    • Surveys and stats

    "FitBase is the most comprehensive knowledge base on eCommerce best practices, feature assessments, and providers - plus access to a community of experts! Why go anywhere else? It's a no-brainer!" said Brian Salau Beck, Chief Operating Officer of OvernightPrints.com.

    Today's economic climate has changed the way retailers look at technology. Maintaining webstores and multichannel capabilities that keep up with continually rising consumer expectations is essential to business survival. eCommerce solution providers offering retailers options to stay competitive have answered the call in droves, but sorting through the clutter of offerings, looking for a solution that is right for each retailer's individual needs and challenges is daunting.

    "An eCommerce manager needs to master hundreds of components from eMerchandising to eMarketing to webstore technology and multichannel features and functions. With overwhelming amounts of information on the Internet but little specific, actionable how-to advice, eCommerce practitioners don't have the time or resources to spend sifting through Google searches that result in hundreds of articles and blogs," said Bernardine Wu, founder and CEO of FitForCommerce. "FitBase offers an easy and reliable source to quickly get practical, detailed information and advice on best practices, benchmarking and solution providers. And everyone knows that Lauren Freedman and her team have spent years researching and gathering some of the best online retail market data, so we are thrilled to leverage their expertise and work in a way that gives both practical and actionable information to retail executives."

    Available immediately, FitBase is offered to both retailers and solutions providers on an annual subscription basis. Visit www.fitforcommerce.com/fitbase.

    About FitForCommerce
    FitForCommerceTM provides on-demand tools and expertise to help eCommerce businesses analyze business and technical requirements, leverage best practices, gain visibility to market offerings and select "best fit" technology solutions. FitForCommerce's unique eCommerce DiligenceTM process and toolkit ensures rigorous evaluation and knowledge-based decision-making. FitBaseTM, by FitForCommerce, is the ecommerce market's first and only online knowledge base for best practices, trends, benchmarking, solution provider information and community advice. For additional information, please visit www.FitForCommerce.com or email info@fitforcommerce.com.

    About the e-tailing group, inc.
    Founded in 1994, with the belief that new technologies enable promotion of products/services for the ultimate customer reach, the e-tailing group, inc. is a shopper-centric eCommerce consulting firm. The firm's expertise and point of differentiation is their merchant mentality that fosters development of eCommerce as a distribution channel. Their mission is to leverage the art of merchandising to improve customers' multichannel shopping experiences. Customized merchandising programs, innovative eCommerce solutions and go-to-market strategies for online merchants and related technologies/services, optimize implementation of multichannel merchandising and customer service tools. In addition to consulting, the e-tailing group's proprietary surveys help to set cross-channel standards for industry performance. via PRweb
  • How E-Retailers Can Maximize Campaign ROI Across Email, Social and Mobile Marketing Channels

    How E-Retailers Can Maximize Campaign ROI Across Email, Social and Mobile Marketing Channels

    Internet Retailer 2009 Conference and Exhibition

    EMERYVILLE, Calif.--(BUSINESS WIRE)--Lyris, Inc. today announced the company is sponsoring the Internet Retailer 2009 Conference and Exhibition. In booth #730, Lyris will be exhibiting its Lyris HQ integrated marketing suite and demonstrating the benefits of aligning marketing tools to maximize customer interaction, retention and ROI across email, social and mobile marketing channels, also known as Tri-Messaging. A recent Forrester report, “The State Of Retailing Online 2009: Marketing,” notes that “email in general is regarded as the best marketing tactic because of its cost-effectiveness. Not surprisingly, as retailers focus more on retention marketing, retailers indicate that email therefore represents the most increased marketing priority for 2009 (88%).” Forrester projects that “Web sales will be more than $156 billion in 2009, representing approximately 6% of the total US retail pie and 11% growth over 2008 Web sales.”


    Internet Retailer 2009 Conference & Exhibition


    Rising Above—Not Just Surviving—the Economic Storm


    June 15-18, 2009


    Boston Convention & Exhibition Center

    Internet Retailer, the world’s largest e-retailing conference, is devoted to the strategies and tools that online retailers can use to thrive and rise above in a recession. For more information about Internet Retailer please visit: http://www.internetretailer.com/irce2009/overview.asp. Conference attendees and those unable to attend can connect and join in on conversations with Lyris via Twitter, Facebook and LinkedIn and can find a vast repository of marketing commentary and best practices on LyrisHQ.com.

    Related Resources

    About Lyris, Inc.

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  • Newegg Cracks 1st Place In Customer Satisfaction Study

    Newegg Cracks 1st Place In Customer Satisfaction Study

    Newegg.com bested 10 other leading consumer electronics e-tailers in a recent study of customer satisfaction and future purchase intentions.

    According to the spring 2009 edition of the Top 100 Online Retail Satisfaction Index, produced by ForeSee Results in partnership with FGI Research, Newegg rose 1 point from last year on the 100-point American Customer Satisfaction Index (ACSI), to a score of 81.

    “A score of 80 is considered excellent,” said ForeSee president/CEO Larry Freed, “so Newegg.com should be proud of their accomplishment, especially during a recession.”

    TigerDirect.com, a division of Systemax, also improved its score 1 point, to 79. The only other site improvement was PCMall.com, which also rose 1 point, albeit to 68, a fairly low score.

    By comparison, the Internal Revenue Service (IRS) Web site has a satisfaction score of 73. Five of the 11 CE e-tailers in the study — all chosen for their category-leading sales volumes — scored lower than the IRS, “which doesn't seem sustainable in a competitive retail environment,” Freed observed.

    Among the five was SonyStyle.com, which decreased by 4.1 percent, and Etronics.com, which suffered an 11.3 percent plunge.

    Edging out the IRS was BestBuy.com, which remained flat at 74, and Apple.com, which fell 6.3 percent to a satisfaction score of 75, putting it behind Dell and Hewlett-Packard. The study indicated that site functionality is the largest driver of Web site satisfaction for Apple, Freed said.

    Not surprisingly, satisfaction leaders Newegg and TigerDirect also had the highest purchase intent, which measures the likelihood of site visitors to buy there or through a company's other distribution channels in the future.

    As a whole, the CE sites had a middling satisfaction score compared to other online retail categories. To boost results, Freed suggested lowering prices and/or improving their price perception; providing a better merchandise selection; and offering product reviews, mobile applications and free shipping.

    “Companies that do improve [their satisfaction level] could increase revenue, loyalty and consumer recommendations, even during a recession,” Freed said.

    CE Web Site Satisfaction
    E-tailer Score* % Change Y-O-Y
    Newegg.com 81 1.3%
    TigerDirect.com 79 1.3%
    HPShopping.com 78 -1.3%
    Dell.com 76 -1.3%
    Apple.com 75 -6.3%
    BestBuy.com 74 0.0%
    SonyStyle.com 71 -4.1%
    CDW.com 70 -2.8%
    PCMall.com 68 1.5%
    PCConnection.com 67 0.0%
    Etronics.com 63 -11.3%
    *Based on a 100-point scale
    Source: ForeSee Results/FGI Research
    © TWICE 2009
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